Job title: Senior Industry Specialist Main function: Technical Support
Report to: Sales VP Location: BJ/Shanghai
Functionally：Division Power Controller
Purpose of the Job:
• As a link between customers and internal team, provide technical support proactively in order to drive sales growth within the assigned verticals.
Main Accountabilities:
• Prepare a sales quotation based on request from sales
• Prepare a sales quotation based on request directly from customer
• Work proactively with customers to make product, recommendations and applications/solutions.
• Promote the industry-focused applications into key accounts.
• Support the sales force developing (technical) solution in order to prepare a quotation for a customer
• Join a sales team during sales preparation and/or negotiating process
• Check final order and sales contract with initial quotation and clarify/solve any discrepancies.
• Develop engineering standards, methods and guidelines as well contribute to development of marketing collaterals as brochures and application notes in specific industries.
• Initiate preparation of technical documents (descriptions, drawings etc.) for the order to start production process.
• Handle customer requests/questions about signed contracts and check changes against the agreed quotation.
• Develop and maintain good internal working relationship with Sales Engineers/Managers, AE, Service, Business Managers, Product Managers, Purchase, Production, etc. Maintain good working relationship with regular customers